Frequently Asked Questions
Everything you need to know about your Gymproluxe gear.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-15 business days depending on customs processing.
What is your return policy for fitness equipment?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Do you offer a warranty on your products?
Yes, all Gymproluxe hardware and resistance equipment come with a 12-month limited warranty against manufacturing defects.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.
Is your resistance gear suitable for beginners?
Absolutely. Our equipment is designed for all fitness levels, featuring adjustable resistance levels so you can scale your workouts as you get stronger.